Friction Project

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

By Robert I. Sutton | Publisher: Penguin Books Ltd

About the book

‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again

Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.

Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.

Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”

Sutton and Rao will help you to:

identify where to avert and repair bad organisational friction


  • acknowledge where to maintain and inject good friction

  • reframe friction troubles that can’t be immediately fixed, so they feel less threatening

  • repair failing organisations

    The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.


    ‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective

    Editions of Friction Project

    Paperback
    ISBN 9780241594858
    Paperback
    ISBN 9780241594865
    EBook
    ISBN 9780241594889
    AudioStreaming
    ISBN 9780241998656

    Read an Excerpt

    ‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again

    Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.

    Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.

    Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”

    Sutton and Rao will help you to:

    identify where to avert and repair bad organisational friction


  • acknowledge where to maintain and inject good friction

  • reframe friction troubles that can’t be immediately fixed, so they feel less threatening

  • repair failing organisations

    The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.


    ‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective

    Frequently Asked Questions

    What is Friction Project about?

    ‘If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.’ Adam Grant, author of Think Again

    Every organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.

    Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.

    Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”

    Sutton and Rao will help you to:

    identify where to avert and repair bad organisational friction


  • acknowledge where to maintain and inject good friction

  • reframe friction troubles that can’t be immediately fixed, so they feel less threatening

  • repair failing organisations

    The Friction Project is the ultimate guide to making the right things easier and the wrong things harder.


    ‘Hard to put down and easy to like, this is a business book to savour.’ Tim Harford, author of The Data Detective

    What core themes, tropes, or subjects are explored in Friction Project?

    Economics, Finance, Business and Management > Business and Management > Management and management techniques

    Where can I read a sample of Friction Project?

    You can read an official preview of the few pages here https://www.book2look.com/book/9780241594858

    Who is/are the Author/s of the book Friction Project?

    Robert I. Sutton

    Who is the Publisher of the book Friction Project?

    Penguin Books Ltd

    What are the ISBN numbers for the physical and digital editions?

    Friction Project is available as paperback(ISBN 9780241594858) and paperback(ISBN 9780241594865) and ebook(ISBN 9780241594889) and audiostreaming(ISBN 9780241998656)

    Where can I buy Friction Project online or support local independent bookshops?

    You can buy Friction Project from below

    Where can I buy Friction Project?