Leading Outside the Lines, How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results, Wiley, Jon R. Katzenbach, Zia Khan,Business and Management,Economics, Finance, Business and Management, informal organization, formal organization, management structure, performance metrics, formal strategy culture, social networks, paradigm shift, paradigm shifting tool, balance informal and formal organization, Nordstrom, the New York City schools system, the Campbell Soup Company, Aetna, the Marines, and the Houston Police Department; Katzenbach; Booz & Co; strategy + business; emotional connections at work; emotional intelligence; assessment; Katzenbach Center,, , United States, en-UShttps://www.wiley.cominformal organization, formal organization, management structure, performance metrics, formal strategy culture, social networks, paradigm shift, paradigm shifting tool, balance informal and formal organization, Nordstrom, the New York City schools system, the Campbell Soup Company, Aetna, the Marines, and the Houston Police Department; Katzenbach; Booz & Co; strategy + business; emotional connections at work; emotional intelligence; assessment; Katzenbach Center, [BLURB],[CITY],,books, ebooks, biblet, Book2look