It's the Customer, Stupid!, 34 Wake-up Calls to Help You Stay Client-Focused, Wiley, Jeffrey Gitomer, Michael A Aun,Sales and marketing,Business and Management, boost sales, customer service, customer centric, customer first, customer relationship, customer satisfaction, customer centric company, sales approach, happy customer, bump up sales, selling to customers, good selling, make customers happy, customer service, customer care, client care, motivated customers, motivated clients, the cost of crappy service, lost client opportunity, empowering customer service representatives, great client communication skills, coaching the customer, coaching the client, customer trust, client trust, client retention, customer retention, unhappy customers, fix the problem not the blame, what's in it for the customer?, high quality service, positive first impressions, customer character, customer values, minimizing the customer shaft, pro-active client service, pro-active customer service, great service leads to greater sales, client loyalty, customer loyalty, ethical customer service, client intimacy, great customer service questions, be nice- it pays, customer networking, defining client value, listening-learning-leading, crowning the customer king, it's the service stupid, it's the customer stupid, values-driven customer service, customer service myths, csr's aren't the enemy, great customer coaching, mentoring the customer, envisioning customer success, great customer follow-through, customer driven leadership, decisive customer care, being honest with the customer, taking responsibility for the customer/client, customer-driven sense of humor, customer commitment, addressing customer needs with social media, perception is reality, be different, likable leaders, measuring customer results, being respected and liked, customer teacher, customer coach, customer mentor, customer driven quality, win-win customer service, customer-driven integrity, customer,, , United States, en-UShttps://www.wiley.comboost sales, customer service, customer centric, customer first, customer relationship, customer satisfaction, customer centric company, sales approach, happy customer, bump up sales, selling to customers, good selling, make customers happy, customer service, customer care, client care, motivated customers, motivated clients, the cost of crappy service, lost client opportunity, empowering customer service representatives, great client communication skills, coaching the customer, coaching the client, customer trust, client trust, client retention, customer retention, unhappy customers, fix the problem not the blame, what's in it for the customer?, high quality service, positive first impressions, customer character, customer values, minimizing the customer shaft, pro-active client service, pro-active customer service, great service leads to greater sales, client loyalty, customer loyalty, ethical customer service, client intimacy, great customer service questions, be nice- it pays, customer networking, defining client value, listening-learning-leading, crowning the customer king, it's the service stupid, it's the customer stupid, values-driven customer service, customer service myths, csr's aren't the enemy, great customer coaching, mentoring the customer, envisioning customer success, great customer follow-through, customer driven leadership, decisive customer care, being honest with the customer, taking responsibility for the customer/client, customer-driven sense of humor, customer commitment, addressing customer needs with social media, perception is reality, be different, likable leaders, measuring customer results, being respected and liked, customer teacher, customer coach, customer mentor, customer driven quality, win-win customer service, customer-driven integrity, customer, [BLURB],[CITY],,books, ebooks, biblet, Book2look