Measure What Matters to Customers, Using Key Predictive Indicators (KPIs), Wiley, Ronald J. Baker,Management accounting, bookkeeping and auditing,Accounting, measure; predictive; key; indicators; customers; insights; wit; baker; thinkers; management; best; time; field; knowledge; gift; holden; advisors; tactics; business; book; rationale; way; success; customer; impeccable; effectiveness; knowledge,, , United States, en-UShttps://www.wiley.commeasure; predictive; key; indicators; customers; insights; wit; baker; thinkers; management; best; time; field; knowledge; gift; holden; advisors; tactics; business; book; rationale; way; success; customer; impeccable; effectiveness; knowledge, [BLURB],[CITY],,books, ebooks, biblet, Book2look