Leading Loyalty

Cracking the Code to Customer Devotion

By Leena Rinne, Sandy Rogers, Shawn Moon | Publisher: AMACOM

About the book

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.

Editions of Leading Loyalty

EBook
ISBN 9780814439609

Read an Excerpt

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.

Frequently Asked Questions

What is Leading Loyalty about?

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.

What core themes, tropes, or subjects are explored in Leading Loyalty?

Economics, Finance, Business and Management > Business and Management > Sales and marketing > Customer services

Where can I read a sample of Leading Loyalty?

You can read an official preview of the few pages here https://www.book2look.com/book/9780814439609

Who is/are the Author/s of the book Leading Loyalty?

Leena Rinne, Sandy Rogers, Shawn Moon

Who is the Publisher of the book Leading Loyalty?

AMACOM

What are the ISBN numbers for the physical and digital editions?

Leading Loyalty is available as ebook(ISBN 9780814439609)

Where can I buy Leading Loyalty online or support local independent bookshops?

You can buy Leading Loyalty from below

Where can I buy Leading Loyalty?