Public Sector Communication, Closing Gaps Between Citizens and Public Organizations, Wiley, María José Canel, Vilma Luoma-aho,Media, entertainment, information and communication industries,Industry and industrial studies, Citizen engagement; Citizen trust; Public sector Reputation; Citizen satisfaction; Intangible assets; Intangible capital; Antifragile Communication; Public sector legitimacy; organizational culture; social capital; Guide to public sector communication; resource to public sector communication; understanding public sector communication; changes in public sector communication; gap between citizens and public organizations; citizen demands and public sector communications; citizen communication practices; citizen diversity and public sector communications; bureaucracy versus post bureaucracy; public versus private communication; process versus answers and public sector communication; perception versus performance and public sector communication; obligations versus rights and public sector communications; controlled versus real time and public sector communication; development of public sector communication; nature of public sector management; knowledge for practice and public sector communication; practice for knowledge and public communication; international perspective of public sector communication,, , United States, en-UShttps://www.wiley.comCitizen engagement; Citizen trust; Public sector Reputation; Citizen satisfaction; Intangible assets; Intangible capital; Antifragile Communication; Public sector legitimacy; organizational culture; social capital; Guide to public sector communication; resource to public sector communication; understanding public sector communication; changes in public sector communication; gap between citizens and public organizations; citizen demands and public sector communications; citizen communication practices; citizen diversity and public sector communications; bureaucracy versus post bureaucracy; public versus private communication; process versus answers and public sector communication; perception versus performance and public sector communication; obligations versus rights and public sector communications; controlled versus real time and public sector communication; development of public sector communication; nature of public sector management; knowledge for practice and public sector communication; practice for knowledge and public communication; international perspective of public sector communication, [BLURB],[CITY],,books, ebooks, biblet, Book2look