The Nordstrom Way to Customer Experience Excellence, Creating a Values-Driven Service Culture, Wiley, breAnne O. Reeves, Robert Spector,Retail and wholesale industries,Industry and industrial studies,

Nordstrom's customer service experience culture; ideas for becoming like Nordstrom; Nordstrom's digital customer service; seamless customer service; creating a customer-driven culture; great customer-driven companies; resource on excellent customer service; multi-channel approach to customer service; lessons on great customer service; brick and mortar customer service; excellent brick and mortar customer service; new edition of The Nordstrom Way

,, , United States, en-UShttps://www.wiley.com

Nordstrom's customer service experience culture; ideas for becoming like Nordstrom; Nordstrom's digital customer service; seamless customer service; creating a customer-driven culture; great customer-driven companies; resource on excellent customer service; multi-channel approach to customer service; lessons on great customer service; brick and mortar customer service; excellent brick and mortar customer service; new edition of The Nordstrom Way

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