Time's Up!
The Subscription Business Model for Professional Firms
By Paul Dunn, Ronald J. Baker | Publisher: Wiley
About the book
Put values—and value—over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to:
- Create customer lifetime values that far exceed acquisition and retention costs
- Move customer relationships to the center of your firm
- Leverage the collective knowledge of your customers
- Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
Editions of Time's Up!
- Hardcover
- ISBN 9781119893523
- EBook
- ISBN 9781119893547
- EBook
- ISBN 9781119893530
Read an Excerpt
Put values—and value—over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to:
- Create customer lifetime values that far exceed acquisition and retention costs
- Move customer relationships to the center of your firm
- Leverage the collective knowledge of your customers
- Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
Frequently Asked Questions
What is Time's Up! about?
Put values—and value—over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time’s Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You’ll learn how to:
- Create customer lifetime values that far exceed acquisition and retention costs
- Move customer relationships to the center of your firm
- Leverage the collective knowledge of your customers
- Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time’s Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
What core themes, tropes, or subjects are explored in Time's Up!?
Economics, Finance, Business and Management > Business and Management > Sales and marketing
Where can I read a sample of Time's Up!?
You can read an official preview of the few pages here https://www.book2look.com/book/9781119893523
Who is/are the Author/s of the book Time's Up!?
Paul Dunn, Ronald J. Baker
Who is the Publisher of the book Time's Up!?
Wiley
What are the ISBN numbers for the physical and digital editions?
Time's Up! is available as hardcover(ISBN 9781119893523) and ebook(ISBN 9781119893547) and ebook(ISBN 9781119893530)
Where can I buy Time's Up! online or support local independent bookshops?
You can buy Time's Up! from below
Where can I buy Time's Up!?