Listening With Empathy
Creating Genuine Connections With Customers and Colleagues
By John Selby | Publisher: Red Wheel Weiser
About the book
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this followup to Take Charge of Your Mind John Selby presents his 4step Listening With Empathy moodmanagement method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twentytwo books with sales totaling more than half a million copies.
Editions of Listening With Empathy
- Hardcover
- ISBN 9781571745149
- EBook
- ISBN 9781612831633
Read an Excerpt
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this followup to Take Charge of Your Mind John Selby presents his 4step Listening With Empathy moodmanagement method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twentytwo books with sales totaling more than half a million copies.
Frequently Asked Questions
What is Listening With Empathy about?
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this followup to Take Charge of Your Mind John Selby presents his 4step Listening With Empathy moodmanagement method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twentytwo books with sales totaling more than half a million copies.
What core themes, tropes, or subjects are explored in Listening With Empathy?
Economics, Finance, Business and Management > Business and Management > Sales and marketing > Customer services
Where can I read a sample of Listening With Empathy?
You can read an official preview of the few pages here https://www.book2look.com/book/9781571745149
Who is/are the Author/s of the book Listening With Empathy?
John Selby
What are the ISBN numbers for the physical and digital editions?
Listening With Empathy is available as hardcover(ISBN 9781571745149) and ebook(ISBN 9781612831633)
Where can I buy Listening With Empathy online or support local independent bookshops?
You can buy Listening With Empathy from below
Where can I buy Listening With Empathy?