About the book
A ground-breaking method for giving feedback that will boost performance and motivation.
We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.
Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.
The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural.
_________________________________________________________
'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked
'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager
Editions of Let’s Talk
- Paperback
- ISBN 9781847943507
- EBook
- ISBN 9781473590120
Read an Excerpt
A ground-breaking method for giving feedback that will boost performance and motivation.
We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.
Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.
The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural.
_________________________________________________________
'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked
'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager
Frequently Asked Questions
What is Let’s Talk about?
A ground-breaking method for giving feedback that will boost performance and motivation.
We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.
Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal.
The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural.
_________________________________________________________
'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked
'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager
What core themes, tropes, or subjects are explored in Let’s Talk?
Economics, Finance, Business and Management > Business and Management > Business strategy
Where can I read a sample of Let’s Talk?
You can read an official preview of the few pages here https://www.book2look.com/book/9781847943507
Who is/are the Author/s of the book Let’s Talk?
Therese Huston
Who is the Publisher of the book Let’s Talk?
Cornerstone
What are the ISBN numbers for the physical and digital editions?
Let’s Talk is available as paperback(ISBN 9781847943507) and ebook(ISBN 9781473590120)
Where can I buy Let’s Talk online or support local independent bookshops?
You can buy Let’s Talk from below
Where can I buy Let’s Talk?