Getting to Sorry

The Art of Apology at Work and at Home

By Marjorie Ingall, Susan McCarthy | Publisher: Gallery Books

About the book

“A witty, useful guide” (People) to apologies, why they matter, and the healing power of saying you’re sorry, from the dynamic duo behind the acclaimed SorryWatch site.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is “philosophically deep, crisply reported, and funny as heck all the way through” (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.

Editions of Getting to Sorry

Hardcover
ISBN 9781982163495
Paperback
ISBN 9781982163501
EBook
ISBN 9781982163518

Read an Excerpt

“A witty, useful guide” (People) to apologies, why they matter, and the healing power of saying you’re sorry, from the dynamic duo behind the acclaimed SorryWatch site.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is “philosophically deep, crisply reported, and funny as heck all the way through” (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.

Frequently Asked Questions

What is Getting to Sorry about?

“A witty, useful guide” (People) to apologies, why they matter, and the healing power of saying you’re sorry, from the dynamic duo behind the acclaimed SorryWatch site.

It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and oh, how they make us seethe. Horrible public apologies—excuse-laden, victim blame-y, weaselly statements—often go viral instantaneously, whether they’re from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better?

Marjorie Ingall and Susan McCarthy show us the way with this fresh book that is “philosophically deep, crisply reported, and funny as heck all the way through” (Clive Thompson, author of Coders). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn’t have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.

What core themes, tropes, or subjects are explored in Getting to Sorry?

Health, Relationships and Personal development > Self-help, personal development and practical advice

Where can I read a sample of Getting to Sorry?

You can read an official preview of the few pages here https://www.book2look.com/book/9781982163495

Who is/are the Author/s of the book Getting to Sorry?

Marjorie Ingall, Susan McCarthy

Who is the Publisher of the book Getting to Sorry?

Gallery Books

What are the ISBN numbers for the physical and digital editions?

Getting to Sorry is available as hardcover(ISBN 9781982163495) and paperback(ISBN 9781982163501) and ebook(ISBN 9781982163518)

Where can I buy Getting to Sorry online or support local independent bookshops?

You can buy Getting to Sorry from below

Where can I buy Getting to Sorry?